Service Warranty and Support

Silicon CPV provide a comprehensive range of warranty and support packages either directly or through one of our worldwide distribution partners. Support packages are available as follows;

  • Return to base warranty with 2, 3 and 5 year options
  • On-site warranty with 2, 3 and 5 year options
  • On-site spares provisioning
  • Remote fault monitoring and diagnostic services
  • Remote configuration services
  • Remote smart energy management
  • Remote management and performance monitoring
  • User and engineer training
  • Custom warranty options

By design all Silicon CPV solar LED lighting products are smarter with built in Smart City compliant wide area networking support. This allows support via remote monitoring of the lighting systems to a central management centre using either local or GPS satellite technology. The benefits of smart city centralised access is automatically receiving repair notifications and support information, the lighting that stays working with no more calls about failing lights.